It looks like Crossloop has gone more commercial and now makes it harder to find the free version of the program. Crossloop’s business model now revolves around enabling skilled people help others with computer trouble and to help those two groups of people find each other. Their main product is now no longer free, but an ad-supported version is still available for free on their site.
This post on my blog has been the single most visited post for an amazingly long time and has sent many, many people to crossloop. I make no money off of this post, and I’m not in any way affiliated with Crossloop, their business model or any other aspect of their operation.
I spent about three hours with my mom today. I helped her pick out photos from a trip we’d taken together this summer for a little presentation she’s going to give to her local community, printed out some information from the web and helped herÂ burn the photos onto a CD. Not an unusual thing for a son to do for his computer-challenged mother, right?
Except my mom lives about 5400 miles away. How did it happen?
Crossloop. A free remote assistance program that even my mom can figure out. I helped her download it, and it worked beautifully. I ran Picasa, MSN Messenger, Internet Explorer, Email and even the installation of the .NET Framework 3.0 for her.
If you’ve been disappointed with the built-in remote assistance programs in Windows XP or Windows Vista, giveÂ Crossloop a try. It works very well, almost no matter what kind of firewalls and proxies are between the two computers that are trying to connect.