Crossloop, a free remote assistance program that works!

September 1, 2007 7:59 pm

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I spent about three hours with my mom today. I helped her pick out photos from a trip we’d taken together this summer for a little presentation she’s going to give to her local community, printed out some information from the web and helped her burn the photos onto a CD. Not an unusual thing for a son to do for his computer-challenged mother, right?

Except my mom lives about 5400 miles away. How did it happen?

Crossloop. A free remote assistance program that even my mom can figure out. I helped her download it, and it worked beautifully. I ran Picasa, MSN Messenger, Internet Explorer, Email and even the installation of the .NET Framework 3.0 for her.

If you’ve been disappointed with the built-in remote assistance programs in Windows XP or Windows Vista, give Crossloop a try. It works very well, almost no matter what kind of firewalls and proxies are between the two computers that are trying to connect.

Highly recommended.

4 Responses to “Crossloop, a free remote assistance program that works!”

LesNes wrote a comment on September 2, 2007

Your link is broken should be http://www.crossloop.com

GeekTieGuy wrote a comment on September 3, 2007

Oops! Thanks, LesNes. Fixed it.

Mrinal wrote a comment on September 6, 2007

A HUGE thanks from this small team @ CrossLoop for sharing your story for your readers and us - it is very inspirational especially when it comes from someone in a big tech firm. We seem to be in the neighborhood, btw :)
There is something special about being able to see people help!
Please feel free to contact me for any questions.
Thanks and have a great weekend.

GeekTieGuy wrote a comment on September 6, 2007

You’re very welcome. It’s a great product. I’m a bit flabbergasted, though, that you found my story. I guess that’s what search engines are for. Neighborhood is a bit of a stretch, but I suppose it’s kind of true.

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