Comments on: Upgraded your HP TouchSmart IQ500/800 to Windows 7? A tip on installing the new apps. http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/ News and views from the geek tie guy. Fri, 16 Jul 2010 17:24:22 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: GeekTieGuy http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-53701 GeekTieGuy Sun, 16 May 2010 20:30:49 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-53701 That's a good suggestion. So far few people have run into the problem, though. So it didn't seem necessary. I've been working on a standalone tool that does the permission changes for you, but so far I've not found too many people willing to test it. One issue is that changing the permissions requires a UAC prompt, and some people (probably a majority of users) dislike programs that put up a UAC prompt. That’s a good suggestion. So far few people have run into the problem, though. So it didn’t seem necessary. I’ve been working on a standalone tool that does the permission changes for you, but so far I’ve not found too many people willing to test it. One issue is that changing the permissions requires a UAC prompt, and some people (probably a majority of users) dislike programs that put up a UAC prompt.

]]> By: GeekTieGuy http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-53700 GeekTieGuy Sun, 16 May 2010 20:27:12 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-53700 I don't think you need to reinstall the apps. They don't usually store data in %programdata%\hewlett-packard. I guess I was assuming certain things, so I didn't make my instructions all that clear. Sorry about that. Seems you got it worked out, though. You can actually type %programdata% into the address bar of Windows Explorer, and it will take you to the right place. I don’t think you need to reinstall the apps. They don’t usually store data in %programdata%\hewlett-packard.

I guess I was assuming certain things, so I didn’t make my instructions all that clear. Sorry about that. Seems you got it worked out, though. You can actually type %programdata% into the address bar of Windows Explorer, and it will take you to the right place.

]]> By: Rocketz http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-53694 Rocketz Sun, 16 May 2010 19:15:57 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-53694 Wonder why HP cant just package this in the UPDATER? Wonder why HP cant just package this in the UPDATER?

]]> By: Rocketz http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-53693 Rocketz Sun, 16 May 2010 19:12:53 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-53693 Hi Well you are going to have to excuse my thickness, I am good googler but thats about it ;) I am running a swedish win7 and there are two program folders one that says Program and one that says Program (X86) some I am translating. Aha could not find it because it was a hidden folder. I did all the admin changes (god what a mission) and now get the smart center up. SHould I reinstall all the apps? Thanks so much Hi

Well you are going to have to excuse my thickness, I am good googler but thats about it ;)

I am running a swedish win7 and there are two program folders one that says Program and one that says Program (X86) some I am translating.

Aha could not find it because it was a hidden folder. I did all the admin changes (god what a mission) and now get the smart center up. SHould I reinstall all the apps?

Thanks so much

]]> By: GeekTieGuy http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-53689 GeekTieGuy Sun, 16 May 2010 18:15:08 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-53689 Well, that means that there are still issues with read/write access to %ProgramData%\Hewlett-Packard and the subfolders underneath it. Please double-check that all users have "full control" permissions to that folder and all files and folders underneath. Well, that means that there are still issues with read/write access to %ProgramData%\Hewlett-Packard and the subfolders underneath it. Please double-check that all users have “full control” permissions to that folder and all files and folders underneath.

]]> By: Rocketz http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-53688 Rocketz Sun, 16 May 2010 17:41:12 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-53688 Here you go, really appreciate your effort HP TouchSmart UpdateAppSettings folder not accessible. Check file/folder permissions. vid hp.SmartCenter.Lib.UpdateAMSConfigFileHandler..ctor() [EDIT: extraneous text removed] Here you go, really appreciate your effort

HP TouchSmart UpdateAppSettings folder not accessible. Check file/folder permissions.
vid hp.SmartCenter.Lib.UpdateAMSConfigFileHandler..ctor()

[EDIT: extraneous text removed]

]]> By: GeekTieGuy http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-53687 GeekTieGuy Sun, 16 May 2010 17:37:38 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-53687 Looks like the two webcam app updates have the same version. Not sure why there are two entries for it. Looks like the two webcam app updates have the same version. Not sure why there are two entries for it.

]]> By: GeekTieGuy http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-53686 GeekTieGuy Sun, 16 May 2010 17:37:03 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-53686 Please post the contents of the file here. Please post the contents of the file here.

]]> By: Rocketz http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-53669 Rocketz Sun, 16 May 2010 09:51:54 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-53669 Another thing is I discovered (which may or may not be a clue) on HP's support page http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?sw_lang=36&lc=en&dlc=en&cc=us&os=4063&product=3900000#N3127 two WEBCAM APPLICATION updates? Another thing is I discovered (which may or may not be a clue) on HP’s support page http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?sw_lang=36&lc=en&dlc=en&cc=us&os=4063&product=3900000#N3127 two WEBCAM APPLICATION updates?

]]> By: Rocketz http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-53667 Rocketz Sun, 16 May 2010 09:32:05 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-53667 I found it not in the SmartCenter 2.0 folder where you told me to look but in the following folder C:\Users\Admin\HP\HP TouchSmart I found it not in the SmartCenter 2.0 folder where you told me to look but in the following folder C:\Users\Admin\HP\HP TouchSmart

]]> By: GeekTieGuy http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-53663 GeekTieGuy Sun, 16 May 2010 05:23:37 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-53663 Could you look if there is a file in this folder: C:\ProgramData\Hewlett-Packard\TouchSmart\SmartCenter 2.0 It should be a text file called SmartCenterTrace.txt Could you look if there is a file in this folder: C:\ProgramData\Hewlett-Packard\TouchSmart\SmartCenter 2.0
It should be a text file called SmartCenterTrace.txt

]]> By: Rocketz http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-53654 Rocketz Sat, 15 May 2010 21:14:38 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-53654 No Luck. I removed all write protection and still nothing, No Luck. I removed all write protection and still nothing,

]]> By: GeekTieGuy http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-53644 GeekTieGuy Sat, 15 May 2010 18:40:58 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-53644 It may be that you have the permissions restriction issue with the %programdata%\hewlett-packard folder. Make sure that it and all subfolders have read/write permission for "Everyone". It may be that you have the permissions restriction issue with the %programdata%\hewlett-packard folder. Make sure that it and all subfolders have read/write permission for “Everyone”.

]]> By: Rocketz http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-53630 Rocketz Sat, 15 May 2010 12:39:16 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-53630 Hi GeekTieGuy I have the same problem as Kelsey and Rags. I installed everything and double click on the icon and the touchsmart boot screen comes of for a second or two but then nothing happens. I have a Touchsmart IQ830 and upgraded the VISTA 64bit to Win7 Home Premium 64bit. I also have printer connected HP C4380 Should I uninstall all the apps and try again? Please help Hi GeekTieGuy

I have the same problem as Kelsey and Rags. I installed everything and double click on the icon and the touchsmart boot screen comes of for a second or two but then nothing happens.

I have a Touchsmart IQ830 and upgraded the VISTA 64bit to Win7 Home Premium 64bit.

I also have printer connected HP C4380

Should I uninstall all the apps and try again? Please help

]]> By: GeekTieGuy http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-52181 GeekTieGuy Fri, 02 Apr 2010 14:31:27 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-52181 Kelsey ran the command line "smartcenter chromeless" once, and after that things started working. There is another potential issue that has to do with file system permissions getting restricted in the %programdata%\hewlett-packard folder, but that one has been rare as far as I can tell. Mostly caused by installing certain printer drivers. Kelsey ran the command line “smartcenter chromeless” once, and after that things started working.

There is another potential issue that has to do with file system permissions getting restricted in the %programdata%\hewlett-packard folder, but that one has been rare as far as I can tell. Mostly caused by installing certain printer drivers.

]]> By: rags http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-52156 rags Thu, 01 Apr 2010 17:53:50 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-52156 What did you guys ever figure out for Kelsey? I am having the same issue and all of the files seem to be the correct versions. Thanks What did you guys ever figure out for Kelsey? I am having the same issue and all of the files seem to be the correct versions. Thanks

]]> By: potatoindianajones http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-49947 potatoindianajones Wed, 03 Feb 2010 16:18:42 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-49947 hi i have a hp lq505 and had seen but change it to win7 the problem is that HP TouchSmart software applications were no good and say your system does not meet the minimum requirements for this update. The update was canceled. (9996). but using the HP TouchSmart software applications lq527 hp model all work well want to thank you for your help thanks thanks thanks thanks hi i have a hp lq505 and had seen but change it to win7 the problem is that HP TouchSmart software applications were no good and say your system does not meet the minimum requirements for this update. The update was canceled. (9996). but using the HP TouchSmart software applications lq527 hp model all work well want to thank you for your help
thanks thanks thanks thanks

]]> By: GeekTieGuy http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-49532 GeekTieGuy Fri, 22 Jan 2010 16:23:49 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-49532 Ellison, You should be able to pull the updates from the IQ527 Windows 7 software page. I'm not sure why they're not available from the IQ504 page, they should work regardless of the model you have. As far as the DVD update goes, sometimes updates get temporarily removed when a new update is on the way. Perhaps that's what's going on there. Hang in there for a number of days, and maybe the DVD update will be back. Ellison,

You should be able to pull the updates from the IQ527 Windows 7 software page. I’m not sure why they’re not available from the IQ504 page, they should work regardless of the model you have. As far as the DVD update goes, sometimes updates get temporarily removed when a new update is on the way. Perhaps that’s what’s going on there. Hang in there for a number of days, and maybe the DVD update will be back.

]]> By: Ellison Keller http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-49513 Ellison Keller Fri, 22 Jan 2010 03:40:40 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-49513 I have an HP TouchSmart IQ504t PC and several of the upgrades recommended here as quoted from the HP support site include files that are not available for my model (e.g., RSS, Browser, and DVD). These seem like important files so should I be pulling them from the IQ527 site to install on my device regardless or bypass those downloads all together? Also the DVD download seems to be missing from your link as well as when tyring to pull directly from HP. Is this upgrade no longer needed or is this a glich with the HP site? I have an HP TouchSmart IQ504t PC and several of the upgrades recommended here as quoted from the HP support site include files that are not available for my model (e.g., RSS, Browser, and DVD). These seem like important files so should I be pulling them from the IQ527 site to install on my device regardless or bypass those downloads all together? Also the DVD download seems to be missing from your link as well as when tyring to pull directly from HP. Is this upgrade no longer needed or is this a glich with the HP site?

]]> By: GeekTieGuy http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-48705 GeekTieGuy Thu, 31 Dec 2009 09:15:13 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-48705 Let me email you to start an investigation. Let me email you to start an investigation.

]]> By: Kelsey http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-48702 Kelsey Thu, 31 Dec 2009 06:39:53 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-48702 I've downloaded and installed all these updates -- but my Touchsmart application still doesn't open. If I double click on it (or push the Touchsmart button) it flashes up and then disappears, never to open completely. Any thoughts? I'm beginning to think there's an issue with the shell itself -- but I've updated it. Is there a way to uninstall and reinstall it? I’ve downloaded and installed all these updates — but my Touchsmart application still doesn’t open. If I double click on it (or push the Touchsmart button) it flashes up and then disappears, never to open completely. Any thoughts? I’m beginning to think there’s an issue with the shell itself — but I’ve updated it. Is there a way to uninstall and reinstall it?

]]> By: GeekTieGuy http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-48261 GeekTieGuy Sun, 20 Dec 2009 20:09:04 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-48261 You can't resize the tiles because of a design change in the software. The design change is that you can now interact with the application in the tile directly. That change requires tiles to stay the same size. The Windows icon has been replaced by a minimize button in the upper right corner. That's more in line with standard Windows application behavior. You can’t resize the tiles because of a design change in the software. The design change is that you can now interact with the application in the tile directly. That change requires tiles to stay the same size.

The Windows icon has been replaced by a minimize button in the upper right corner. That’s more in line with standard Windows application behavior.

]]> By: John http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-48260 John Sun, 20 Dec 2009 19:57:14 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-48260 How come I cannot re-size tiles after upgrading the TouchSmart Application software following a Windows 7 upgrade? I also noticed that the Windows icon is now not in the top left corner of screen to toggle between desktop and TouchSmart Software. Any suggestions? How come I cannot re-size tiles after upgrading the TouchSmart Application software following a Windows 7 upgrade? I also noticed that the Windows icon is now not in the top left corner of screen to toggle between desktop and TouchSmart Software. Any suggestions?

]]> By: Andrew http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-47431 Andrew Sat, 28 Nov 2009 22:03:04 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-47431 Hi, Thanks for the reply. I shall check out the site. As it happens, the machine is under HP warrentee which turned out to be rather fortunate on Thursday last as the hard drive blew!! Even the BIOS could not see it, so HP collected it on Friday and it is now in Bracknell having both issues dealt with :) Thanks again Andrew Hi,

Thanks for the reply. I shall check out the site. As it happens, the machine is under HP warrentee which turned out to be rather fortunate on Thursday last as the hard drive blew!! Even the BIOS could not see it, so HP collected it on Friday and it is now in Bracknell having both issues dealt with :)

Thanks again
Andrew

]]> By: GeekTieGuy http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/comment-page-1/#comment-47190 GeekTieGuy Sat, 21 Nov 2009 17:48:08 +0000 http://www.geektieguy.com/2009/10/31/upgraded-your-hp-touchsmart-iq500800-to-windows-7-a-tip-on-installing-the-new-apps/#comment-47190 Andrew, Your best bet for getting an answer to this is to post it at www.touchsmartdevzone.com in the forums. Unfortunately, I'm not sure how exactly to address this issue. You could open up the computer and disconnect the internal USB connection for the built-in webcam, but that's not easy to do. Andrew,

Your best bet for getting an answer to this is to post it at http://www.touchsmartdevzone.com in the forums. Unfortunately, I’m not sure how exactly to address this issue. You could open up the computer and disconnect the internal USB connection for the built-in webcam, but that’s not easy to do.

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