Comments on: Crossloop, a free remote assistance program that works! http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/ News and views from the geek tie guy. Sat, 04 Feb 2012 18:17:33 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Lance http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-89902 Lance Mon, 15 Aug 2011 18:19:32 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-89902 I do not like Crossloop's new business model. Furthermore I've had some of my tech friend's use it and find 'hidden' charges. They disputed Crossloop customer service and it took forever to hear back from them. Dealing with friend and family nothing beats Teamviewer. It is a great software and easy on the customer ends. For commercial use my colleague found ScreenConnect. I've used it a couple times and have had no problem. The thing was it was about ~$400-$500 price cut to that of Teamviewer depending on which features you get. So I think it is more worth it for the money unless you are doing tons of remote support or have a crazy budget. I do not like Crossloop’s new business model. Furthermore I’ve had some of my tech friend’s use it and find ‘hidden’ charges. They disputed Crossloop customer service and it took forever to hear back from them.

Dealing with friend and family nothing beats Teamviewer. It is a great software and easy on the customer ends. For commercial use my colleague found ScreenConnect. I’ve used it a couple times and have had no problem. The thing was it was about ~$400-$500 price cut to that of Teamviewer depending on which features you get. So I think it is more worth it for the money unless you are doing tons of remote support or have a crazy budget.

]]> By: GeekTieGuy http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-89870 GeekTieGuy Mon, 15 Aug 2011 06:43:41 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-89870 I'm not really into doing demos or reviews of this kind of stuff in general. Sorry. I’m not really into doing demos or reviews of this kind of stuff in general. Sorry.

]]> By: Janet http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-89163 Janet Wed, 03 Aug 2011 19:40:34 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-89163 Could you demo one more GoSupportNow? it is cool to support video and audio conferencing in addition to remote support/access [Updated comment: removed link] Could you demo one more GoSupportNow?
it is cool to support video and audio conferencing in addition to remote support/access
[Updated comment: removed link]

]]> By: Gwen http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-87828 Gwen Thu, 14 Jul 2011 16:25:55 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-87828 Yes I was very confused about whether Crossloop was in fact free. I find conflicting sources about the subject. It seems now that it does cost? Maybe with the above links you can still get it for free. But at this point I'd rather just go with LogMeIn or TeamViewer. They are free and easy. I doubt they will ever change their model as Crossloop has done. You should maybe do a review on those applications. For business use I demoed ScreenConnect and Techinline. They both were cheapers than Teamviewer or LogMeIn for business support. [Updated comment: removed links] Yes I was very confused about whether Crossloop was in fact free. I find conflicting sources about the subject. It seems now that it does cost? Maybe with the above links you can still get it for free. But at this point I’d rather just go with LogMeIn or TeamViewer. They are free and easy. I doubt they will ever change their model as Crossloop has done. You should maybe do a review on those applications. For business use I demoed ScreenConnect and Techinline. They both were cheapers than Teamviewer or LogMeIn for business support.
[Updated comment: removed links]

]]> By: IAN GOULDEN http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-65155 IAN GOULDEN Tue, 19 Oct 2010 20:18:03 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-65155 is it possible please to have free remote assistance please ,thankyou is it possible please to have free remote assistance please ,thankyou

]]> By: IAN GOULDEN http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-65154 IAN GOULDEN Tue, 19 Oct 2010 20:16:53 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-65154 what error what error

]]> By: IAN GOULDEN http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-65153 IAN GOULDEN Tue, 19 Oct 2010 20:15:12 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-65153 free remote assistance wanted free remote assistance wanted

]]> By: Ken G http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-58012 Ken G Fri, 16 Jul 2010 17:24:22 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-58012 I checked out the dpecs on this, and the free version is ok, but there are better options these days. For one, there is Teamviewer, its free to use for non commercial use. Also, since Vista, and now is a secondary remote app in Windows 7 is Windows Remote Assistance. It works excellent accesing XP/Vista/Win 7 systems. If you and the party you want to remote to are using Windows Live Messenger, the person can request assistance from you and allow you to have full control. I checked out the dpecs on this, and the free version is ok, but there are better options these days. For one, there is Teamviewer, its free to use for non commercial use. Also, since Vista, and now is a secondary remote app in Windows 7 is Windows Remote Assistance. It works excellent accesing XP/Vista/Win 7 systems. If you and the party you want to remote to are using Windows Live Messenger, the person can request assistance from you and allow you to have full control.

]]> By: Dragoon http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-51271 Dragoon Thu, 11 Mar 2010 19:25:42 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-51271 Don't even bother with this pay service, it's changed so much over the years. You should look at TeamViewer, though. It's similar in terms of functionality and business model, but it's very easy to use. Download the "full version" for yourself, it has the option to run without installing. You tell your friend to get the "QuickSupport" version and when he starts it there is a simple code and password he tells you about and when you enter it into your version it will connect instantly, no hassles. http://www.teamviewer.com/download/index.aspx Don’t even bother with this pay service, it’s changed so much over the years. You should look at TeamViewer, though. It’s similar in terms of functionality and business model, but it’s very easy to use.

Download the “full version” for yourself, it has the option to run without installing. You tell your friend to get the “QuickSupport” version and when he starts it there is a simple code and password he tells you about and when you enter it into your version it will connect instantly, no hassles.

http://www.teamviewer.com/download/index.aspx

]]> By: GeekTieGuy http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-49579 GeekTieGuy Sun, 24 Jan 2010 21:47:24 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-49579 They've made it harder to find the free version, and it's now ad-supported. On this page there is a link to the ad-supported version: http://www.crossloop.com/download.htm?affid=xl&src=hp_download_button. I'm not sure if this link will work properly, but it's a more direct link: http://download.crossloop.com/CrossloopSetup.exe?1264369536796.exe Perhaps I need to update my original article to reflect these recent changes. They’ve made it harder to find the free version, and it’s now ad-supported. On this page there is a link to the ad-supported version: http://www.crossloop.com/download.htm?affid=xl&src=hp_download_button. I’m not sure if this link will work properly, but it’s a more direct link: http://download.crossloop.com/CrossloopSetup.exe?1264369536796.exe

Perhaps I need to update my original article to reflect these recent changes.

]]> By: Jeff Brewster http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-49574 Jeff Brewster Sun, 24 Jan 2010 20:16:28 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-49574 I don't see the Free product. Is this now a Paid service? I don’t see the Free product. Is this now a Paid service?

]]> By: GeekTieGuy http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-46439 GeekTieGuy Mon, 02 Nov 2009 05:58:11 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-46439 You need it on both computers. That's the hardest part of getting started. After that it's not too bad. You need it on both computers. That’s the hardest part of getting started. After that it’s not too bad.

]]> By: Sergio http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-46438 Sergio Mon, 02 Nov 2009 05:41:50 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-46438 i have a few uestion for you guys that have tried this software, I currently live in Honduas and my mom lives in Florida and its kind of hard for e to help out with any technical prolems hopefully thi software may help. i was wonderingif i had to install this software on both the computers or jst mine? i have a few uestion for you guys that have tried this software, I currently live in Honduas and my mom lives in Florida and its kind of hard for e to help out with any technical prolems hopefully thi software may help. i was wonderingif i had to install this software on both the computers or jst mine?

]]> By: coolcat http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-45576 coolcat Mon, 12 Oct 2009 10:56:47 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-45576 pure brill.... after tryin loads of diffrent ways we got this and it works brill pure brill…. after tryin loads of diffrent ways we got this and it works brill

]]> By: GeekTieGuy http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-44587 GeekTieGuy Sat, 19 Sep 2009 20:17:00 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-44587 Well, jacko, how about some examples, then? What programs are better? Why is crossloop silly? Well, jacko, how about some examples, then? What programs are better? Why is crossloop silly?

]]> By: jacko http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-44576 jacko Sat, 19 Sep 2009 16:25:47 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-44576 i don`t trust it ..and i will never trust such ..program...there others much much batter than this silly program i don`t trust it ..and i will never trust such ..program…there others much much batter than this silly program

]]> By: Miroslav Schreiber http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-42686 Miroslav Schreiber Fri, 07 Aug 2009 22:19:07 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-42686 Ok guys just one thing to say... This program is AWESOME! Same as the publisher I recently get a laptop for my mom back home in Slovakia and I was bit worried how is she going to deal with vista. After downloading this tool my mind is definitely set on ease... thanks a lot! And one more thing, the program is realy for free! Ok guys just one thing to say… This program is AWESOME!
Same as the publisher I recently get a laptop for my mom back home in Slovakia and
I was bit worried how is she going to deal with vista. After downloading this tool my
mind is definitely set on ease… thanks a lot!
And one more thing, the program is realy for free!

]]> By: GeekTieGuy http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-42503 GeekTieGuy Tue, 04 Aug 2009 05:08:19 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-42503 Right. The one thing I've noticed is that it now starts up differently, asking you to create an account. You can, however, skip that step. If you do, you get another screen that has a timeout and a very dim Close link where it asks you to find a helper. If you simply wait or click the Close link (vary faint in the upper right), you are presented with the standard Access/Share tab interface that you can use to help someone for free with just an Access Code. So it is still free, but Crossloop is trying harder to get you to use the service they provide and make money on. Right. The one thing I’ve noticed is that it now starts up differently, asking you to create an account. You can, however, skip that step. If you do, you get another screen that has a timeout and a very dim Close link where it asks you to find a helper. If you simply wait or click the Close link (vary faint in the upper right), you are presented with the standard Access/Share tab interface that you can use to help someone for free with just an Access Code.

So it is still free, but Crossloop is trying harder to get you to use the service they provide and make money on.

]]> By: Tim http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-42502 Tim Tue, 04 Aug 2009 04:43:03 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-42502 Crossloop is still free. You and the person your trying to help have to have an account. You don't have to have your account upgraded to be a helper, that is only if you are going to be making a business out of helping other people and want to contribute to crossloop because they take a cut as was mentioned previously. Crossloop is still free. You and the person your trying to help have to have an account. You don’t have to have your account upgraded to be a helper, that is only if you are going to be making a business out of helping other people and want to contribute to crossloop because they take a cut as was mentioned previously.

]]> By: GeekTieGuy http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-41250 GeekTieGuy Wed, 08 Jul 2009 15:06:39 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-41250 Craig, I posted this in 2007. Crossloop changed their business model since then. They are now providing software that lets computer experts help others with problems through "remote assistance". Their model is to have a network of experts that help others for a fee, using their software, and then crossloop gets a cut of the fee. Unfortunately I get no cuts whatsoever from the traffic I send their way. Funny enough, this post and the link to crossloop are some of my most popular ones. You may think it smells, but I wish I had a penny for every time someone clicked through to crossloop from my blog. I don't. I was just happy to find a piece of software that worked through all kinds of networks and firewalls. I believe the software is still free, and you don't have to sign up to be a "helper" to use it. At least I didn't when I last used it a few weeks ago. Craig, I posted this in 2007. Crossloop changed their business model since then. They are now providing software that lets computer experts help others with problems through “remote assistance”. Their model is to have a network of experts that help others for a fee, using their software, and then crossloop gets a cut of the fee.

Unfortunately I get no cuts whatsoever from the traffic I send their way. Funny enough, this post and the link to crossloop are some of my most popular ones.

You may think it smells, but I wish I had a penny for every time someone clicked through to crossloop from my blog. I don’t. I was just happy to find a piece of software that worked through all kinds of networks and firewalls.

I believe the software is still free, and you don’t have to sign up to be a “helper” to use it. At least I didn’t when I last used it a few weeks ago.

]]> By: Craig http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-41239 Craig Wed, 08 Jul 2009 11:11:25 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-41239 Why does your story talk about you giving your mum assistance for fre. Yet the download screen talks about having to choose from 10,000 helpers and a 48hour money back guarantee. If it's free how can there be a money back guarantee and why do I have to choose from 10,000 helper, I already know who i want to connect to and they certainly are nothing to do with your 10,00 helpers. this smells big time! Why does your story talk about you giving your mum assistance for fre.

Yet the download screen talks about having to choose from 10,000 helpers and a 48hour money back guarantee.

If it’s free how can there be a money back guarantee and why do I have to choose from 10,000 helper, I already know who i want to connect to and they certainly are nothing to do with your 10,00 helpers.

this smells big time!

]]> By: Skofo http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-8695 Skofo Sat, 19 Jul 2008 14:08:18 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-8695 Awesome. I've been looking for something like this.. Awesome. I’ve been looking for something like this..

]]> By: dilip http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-7700 dilip Mon, 09 Jun 2008 22:17:22 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-7700 I want to use this software with my website and i also want to advertise your website at my website so is it that ok .let me know thanks reply me at my email id.... I want to use this software with my website and i also want to advertise your website at my website so is it that ok .let me know
thanks
reply me at my email id….

]]> By: GeekTieGuy http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-709 GeekTieGuy Thu, 06 Sep 2007 23:45:43 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-709 You're very welcome. It's a great product. I'm a bit flabbergasted, though, that you found my story. I guess that's what search engines are for. Neighborhood is a bit of a stretch, but I suppose it's kind of true. You’re very welcome. It’s a great product. I’m a bit flabbergasted, though, that you found my story. I guess that’s what search engines are for. Neighborhood is a bit of a stretch, but I suppose it’s kind of true.

]]> By: Mrinal http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/comment-page-1/#comment-708 Mrinal Thu, 06 Sep 2007 22:06:18 +0000 http://www.geektieguy.com/2007/09/01/crossloop-a-free-remote-assistance-program-that-works/#comment-708 A HUGE thanks from this small team @ CrossLoop for sharing your story for your readers and us - it is very inspirational especially when it comes from someone in a big tech firm. We seem to be in the neighborhood, btw :) There is something special about being able to see people help! Please feel free to contact me for any questions. Thanks and have a great weekend. A HUGE thanks from this small team @ CrossLoop for sharing your story for your readers and us – it is very inspirational especially when it comes from someone in a big tech firm. We seem to be in the neighborhood, btw :)
There is something special about being able to see people help!
Please feel free to contact me for any questions.
Thanks and have a great weekend.

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